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Navigating the Claims Process in Title Insurance: An Essential Guide


title insurance agent at her desk with an enhanced title insurance policy

All title insurance companies offer the option of a standard title insurance policy. Typically secured before the finalization of a home purchase, this insurance safeguards the buyer from specific incidents that could jeopardize the property's ownership rights. For instance, if discrepancies in publicly-available records threaten legal property ownership, title insurance protects against such potential hazards.


However, it's crucial to acknowledge that various errors and unforeseen situations may still threaten your property rights, even after the purchase or mortgage acquisition. The primary title insurance policy needs to address these ongoing risks. Consequently, some homebuyers upgrade to enhanced title insurance, offering additional protection to cover a more comprehensive array of potential issues, which ensures a broader scope of coverage, providing peace of mind and heightened protection against a more comprehensive range of unforeseen challenges that may emerge throughout the property ownership journey.


Navigating the Title Insurance Claims Process

Dealing with claims against a property title is a critical aspect of homeownership, encompassing various scenarios such as unpaid property taxes, existing liens, potential errors during closing, or unexpected claims from unknown heirs. Collaborating with a title company during transactions can mitigate many of these issues, yet even the most meticulous professionals may need to pay more attention to specific details. Title insurance becomes a crucial safety net, providing protection when challenges arise. Without this safeguard, homeowners may find themselves solely responsible for defending against and addressing these claims, risking the potential loss of their property in severe cases.


Initiating a Title Insurance Claim

Commencing a title insurance claim is a straightforward process. The initial step is to retrieve your policy paperwork and contact your insurer with relevant personal information. You must have your owner’s title insurance policy to make a claim.  If you did not purchase owner’s title coverage, then no claim is possible.  If you do not have your policy, no claim is possible.   Providing any documents received from the claimant is essential, along with articulating the reason for the claim. If assistance is needed, contacting your lender for guidance on finding the policy or making a claim is advisable.


Resolution of Title Claims

Title insurance companies generally manage claims with minimal involvement required from the homeowner. With legal expertise, insurers often negotiate settlements to resolve the issues efficiently. For instance, the insurer may cover the debt if the claim involves unpaid taxes from a previous owner. Similar resolutions apply to other types of outstanding liens. However, specific issues, like disputed ownership claims, can be more intricate. In such cases, insurers strive to negotiate settlements that allow the policyholder to retain ownership. If negotiations fail, the claim may proceed to court, intensifying the resolution process.


As the complexity of a claim increases, homeowners may need to invest more time and attention in the resolution process. Undoubtedly, the investment in title insurance proves worthwhile during home purchases, as defending against title claims can be financially burdensome, and settling liens or debts can incur significant costs. In summary, title insurance provides invaluable protection, offering peace of mind and financial security in the face of unforeseen challenges in the realm of property ownership.


How to Get It

Conestoga Title Insurance Company stands out in its commitment to offering comprehensive training and support to its agents, recognizing the diverse frequency and reasons for title insurance usage. Our team, known for its friendly demeanor and extensive knowledge, remains easily accessible. We prioritize informing agents and clients about pertinent industry updates and legislation through channels such as our company newsletter, website, memos, and direct communication.


Our management team, with a collective experience exceeding 100 years, has garnered widespread respect in the Pennsylvania title insurance industry. We attribute our success to our emphasis on relationship-building, which is a crucial factor in our positive reputation among title agents, clients, and industry peers. For further details on our title insurance policies, contact us today.


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